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Forward Project Consulting
Track record

Selected programs, and what came of them

Selected evidence of the kinds of programs the principal has led: healthcare, telecom, a Crown corporation, public sector and enterprise IT. Three in full, the rest in brief.

These programs were delivered by the principal in prior roles with employers and consulting partners, including TELUS, Fraser Health Authority, PHSA, Dell Canada, Change Healthcare/Optum, Manitoba Liquor & Lotteries, Ericsson Canada and HCLTech. Forward Project Consulting Inc. is the practice built on that record. Client names are used to describe the programs, not to imply that those organizations are clients of the firm.

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Featured programs

Healthcare

Fraser Health Authority

Microsoft Teams Voice and Office 365 rollout

Goal
Replace legacy telephony and collaboration tools for 2,500+ clinical and administrative staff without interrupting 24/7 clinical operations.
What the principal did
Site-by-site cutover sequencing around clinical constraints, fortnightly leadership reviews, acceptance testing, training and post-launch support.
Result
85% adoption within 90 days
2,500+ staff moved to Teams Voice, 85% adoption within 90 days, clinical operations never interrupted.

Senior Project Manager (contract) · Aug 2023 – Apr 2024

Public sector

Manitoba Liquor & Lotteries

Windows 11 deployment and PMO governance

Goal
Modernize 3,000+ endpoints across retail and corporate sites in a Crown corporation with limited PMO structure.
What the principal did
Built the governance framework from the ground up while running the phased rollout site by site against a security baseline.
Result
3,000+ endpoints, on schedule and within budget
3,000+ endpoints modernized on schedule and within budget, governance framework left in place.

Senior Project Manager (contract) · Mar 2025 – Dec 2025

Telecom

TELUS

National infrastructure and service-delivery portfolio

Goal
Keep a $13M+ annual portfolio of national network infrastructure and service-delivery programs on track.
What the principal did
Integrated plans and risk registers across concurrent workstreams; contracts and SLAs across suppliers; VP- and C-suite reporting.
Result
98% scope adherence
$13M+ annual portfolio delivered with 98% scope adherence, reaching 80,000+ customers.

Project Manager II / Planning Manager II · Jan 2013 – Feb 2020

More programs

  • Enterprise IT

    HCLTech

    Global data-centre migration and Zero Trust transformation

    Migrate and deploy data-centre infrastructure and carry a Zero Trust transformation across AMER, EMEA and APAC for a global technology services client.

    Technical Program Manager · Mar 2026 – present

    Result

    In progress · AMER, EMEA and APAC

  • Public sector

    Municipal government (via Planview)

    Municipal permitting portal

    Deliver a permitting portal for a municipal government client from detailed requirements through production go-live, with client, product and engineering teams on different cadences.

    Senior Project Manager (contract) · May 2024 – Mar 2025

    Result

    Delivered through production go‑live

  • Healthcare

    Change Healthcare / Optum

    Cloud migration and customer portal

    Move legacy customer information systems to the cloud and launch a new customer-facing portal inside a regulated healthcare technology environment.

    Senior Project Manager · Oct 2022 – Aug 2023

    Result

    2 platforms, zero downtime at go‑live

  • Enterprise IT

    Dell Canada

    Concurrent infrastructure and platform modernization programs

    Run 40+ concurrent infrastructure projects for enterprise clients, each in its own multi-vendor environment with its own security and architecture standards.

    Project Manager (contract) · Jun 2021 – Oct 2022

    Result

    100% SLA delivery across 40+ projects

  • Healthcare

    Provincial Health Services Authority (PHSA)

    Infrastructure modernization during the pandemic

    Modernize network, storage and core systems across a provincial health authority while the organization stood up its COVID-19 response.

    Infrastructure Project Manager (contract) · Feb 2020 – Jun 2021

    Result

    $2.4M budget, zero clinical interruptions

  • Telecom

    Ericsson Canada

    HSPA network expansion for the 2010 Olympic Games

    Expand the HSPA network across Eastern and Western Canada with Olympic venue coverage depending on it and a deadline that could not move.

    Project Manager · Mar 2008 – Apr 2010

    Result

    2 regions, delivered for the 2010 Olympic deadline

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